Follow along and read what the Geeks are reading!

Quick Guide: How to Recall an Email in Outlook Effectively

Written by Heather Park | 2:45 PM on January 23, 2024

Ever hit "send" on an email and immediately wished you could unsend said email? Follow along below for a step-by-step guide on how to recall an email in Outlook. Discover the power to undo digital mistakes and prevent miscommunications with this guide on how to recall an email in Outlook.

Key Takeaway: Outlook's recall feature is your digital "undo" button for emails sent in error. To make it work, you and the recipient must use Outlook with an Exchange server, and the email should stay unread. If these stars align, you can either delete or replace the message before it’s read.

Step-by-Step Guide on How to Recall an Email in Outlook

Initiating a Recall Request

Sent an email too soon? Don't sweat it; Microsoft Outlook's unsend email feature is like having a time machine for your send button. Here's how to recall an email in Outlook.

  1. First, navigate to your 'Sent Items' folder—this is where all sent emails hang out after you send them.
  2. Double-click the rogue message that you sent.
  3. Click on 'Actions' found in the top menu and select 'Recall This Message.'
  4. You'll then see two options:
    • Delete unread copies of this message. If you just need to unsend an email choose this option.
    • Delete unread copies and replace them with a new message. This option will let you quickly draft up an email to replace the unsent one.

Awaiting Confirmation of Recall Status

The waiting game begins once you've clicked either 'Delete Unread Copies' or 'Delete Unread Copies And Replace With A New Message,' followed by hitting 'OK.'

Recipients who haven’t opened their mail will never suspect anything more than another mundane Monday when outlook works its magic—deleting or replacing messages without leaving traces behind.

To stay updated on if the unsend was successful look for notifications popping up—they’ll tell you whether each recipient’s copy was deleted or replaced—or not so much. Just remember these notices only show themselves under specific conditions: both sender and receiver must be using Outlook Exchange Server within the same organization.

Key Takeaway: Hit pause on a misfired email with Outlook's recall feature. Dive into your 'Sent Items', choose to delete or replace the message, and cross your fingers for a stealthy retrieval. Just remember, it works best when both you and the recipient are both in Outlook.

Understanding Recall Reports – Your Mission Debriefing

There are still breadcrumbs leading home even when things go awry. Viewing the message recall report shows exactly where things went sideways during your email recall.

To get hands-on evidence, access these reports by going through Sent Items you’re digging into read statuses and timestamps.

Key Takeaway: When recalling an email in Outlook doesn't work, it's often due to early opens or a mismatch in Exchange servers. Always check the recall report for details on what went wrong and remember, once an email is read, you can't unsend it.

FAQs in Relation to How to Recall an Email in Outlook